Field Service Engineer Job Vacancy in Tonkolili, Sierra Leone – Agricultural Equipment

Job Description

Position: Field Service Engineer

Company: John Deere Sierra Leone

Location: Tonkolili, Sierra Leone

Experience: 3-5 years in field service engineering

Education: Bachelor’s degree in Mechanical Engineering or related field

Employment Type: Full-time

Industry: Agricultural Equipment

Department: Sales & Service

Salary: SSP 2,500,000 – 4,000,000 per annum

Vacancies:1

Company Overview

John Deere is a globally recognized leader in the design, manufacture, and distribution of agricultural equipment and technology solutions. With a strong commitment to innovation, sustainability, and farmer success, John Deere operates in more than 160 countries, delivering high‑performance machinery that enhances productivity and supports food security worldwide. In Sierra Leone, John Deere Sierra Leone partners with local dealers and agricultural cooperatives to provide cutting‑edge tractors, harvesters, and precision farming tools that empower smallholder and commercial farmers alike. The company’s presence in Tonkolili reflects its strategic focus on expanding agricultural development in the northern region, where fertile lands and emerging agribusinesses present significant growth opportunities. As part of its mission, John Deere invests in community training, technical support, and sustainable practices, making it an ideal employer for professionals seeking to contribute to the agricultural transformation of Sierra Leone.

Job Overview

The Field Service Engineer will serve as the frontline technical expert for John Deere’s agricultural equipment deployed across Tonkolili and surrounding districts. This role involves installing, maintaining, and repairing a diverse portfolio of tractors, combine harvesters, and precision farming devices, ensuring optimal performance and minimal downtime for customers. The engineer will collaborate closely with the Sales & Service team, providing technical guidance during sales demonstrations, delivering on‑site training, and supporting warranty claims. By delivering exceptional service, the Field Service Engineer directly contributes to John Deere’s reputation for reliability and to the broader goal of enhancing agricultural productivity in Sierra Leone. This position offers a dynamic work environment, frequent travel to farms and dealer locations, and the chance to work with state‑of‑the‑art machinery while advancing your technical career.

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Key Responsibilities

• Perform installation, commissioning, and preventive maintenance of John Deere tractors, harvesters, and precision equipment at customer sites.
• Diagnose mechanical, hydraulic, and electronic faults using diagnostic tools and technical manuals.
• Execute repairs and part replacements efficiently, adhering to safety standards and manufacturer guidelines.
• Provide on‑site training to farmers and dealer technicians on equipment operation, maintenance best practices, and safety procedures.
• Collaborate with the Sales team to support pre‑sale equipment demonstrations and technical consultations.
• Maintain accurate service records, generate detailed reports, and update the company’s CRM system with service activities.
• Manage spare parts inventory, order required components, and ensure timely availability for service calls.
• Participate in field trials and feedback sessions to inform product development and local adaptation.

Required Skills

• Strong mechanical aptitude with hands‑on experience in diesel engines, hydraulics, and electronic control systems.
• Proficiency in using diagnostic software and handheld tools for equipment troubleshooting.
• Excellent communication skills to convey technical information to non‑technical customers.
• Ability to work independently in remote farm locations and adapt to varying field conditions.
• Customer‑focused mindset with a commitment to delivering high‑quality service.
• Valid driver’s license and willingness to travel extensively across Tonkolili and neighboring districts.

Education

A Bachelor’s degree in Mechanical Engineering, Agricultural Engineering, or a closely related discipline is required. Technical certifications in diesel engine repair, hydraulic systems, or agricultural machinery are highly desirable.

Experience

Applicants should have 3‑5 years of proven field service experience, preferably with agricultural equipment or heavy‑duty machinery. Experience working in rural or developing market environments is an advantage.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 annually, commensurate with experience and qualifications. The package includes performance‑based incentives, travel allowances, and a comprehensive benefits suite.

Benefits

• Health insurance coverage for employee and dependents.
• Pension contribution scheme.
• Annual performance bonus.
• Company‑provided mobile phone and laptop.
• Fuel and vehicle maintenance allowance.
• Paid vacation and sick leave.

Training

• Comprehensive onboarding program covering John Deere product lines and service protocols.
• Continuous technical training on new equipment releases and emerging technologies.
• Access to John Deere’s global knowledge portal and certification courses.
• Leadership development workshops for career progression.

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Working Environment

The role is field‑oriented, requiring regular travel to farms, dealer workshops, and agricultural events across Tonkolili. Engineers work both independently and as part of a collaborative service team, enjoying a supportive culture that values safety, innovation, and customer satisfaction. John Deere provides modern service vehicles equipped with tools and parts to ensure efficient on‑site support.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the John Deere Sierra Leone careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a technical interview and a practical assessment.

Equal Opportunity Statement

John Deere Sierra Leone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background. All qualified applicants will receive consideration for employment without discrimination.