Digital Banking Product Manager Job Vacancy in Freetown, Sierra Leone – Banking/Finance

Job Description

Position: Digital Banking Product Manager

Company: Ecobank

Location: Freetown, Sierra Leone

Experience: 5+ years in digital product management within banking

Education: Bachelor’s degree in Business Administration, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Banking/Finance

Department: Digital Banking

Salary: SSP 1,800,000 – 2,500,000 per month

Vacancies:1

Company Overview

Ecobank is a leading pan-African banking group with a strong presence across 33 African countries, including Sierra Leone. Established in 1985, Ecobank has built a reputation for delivering innovative financial solutions that empower individuals, SMEs, and large corporations. In Sierra Leone, Ecobank operates a network of branches and digital channels, supporting the nation’s economic growth and financial inclusion. The bank’s commitment to digital transformation aligns with the country’s Vision 2030, fostering a modern, resilient, and inclusive financial ecosystem. As part of its strategic expansion, Ecobank continuously seeks top talent to drive its digital agenda, making this role a pivotal opportunity for professionals aiming to shape the future of banking in Sierra Leone. This posting contributes to the broader landscape of Sierra Leone Jobs and highlights the dynamic career opportunities available in the region.

Job Overview

The Digital Banking Product Manager will lead the end‑to‑end development, launch, and optimization of Ecobank’s digital banking suite, including mobile apps, online banking platforms, and emerging fintech integrations. Reporting to the Head of Digital Banking, the role involves close collaboration with cross‑functional teams—technology, risk, compliance, marketing, and customer experience—to ensure product offerings meet market demands, regulatory standards, and strategic objectives. The successful candidate will act as the voice of the customer, translating insights into actionable product roadmaps that enhance user engagement, drive transaction volumes, and increase market share. This position is central to Ecobank’s mission of delivering seamless, secure, and innovative banking experiences, reinforcing its status as a leader in the African financial sector. The role is a key component of the Hiring in Sierra Leone landscape, offering a competitive salary and growth prospects.

Key Responsibilities

• Define and prioritize product features based on market research, customer feedback, and competitive analysis.
• Develop detailed product specifications, user stories, and acceptance criteria for digital banking solutions.
• Lead agile development cycles, coordinating with engineering, design, and QA teams to ensure timely delivery.
• Monitor product performance metrics, conduct A/B testing, and implement data‑driven improvements.
• Ensure compliance with local regulations, data protection laws, and internal risk policies.
• Collaborate with marketing to create go‑to‑market strategies, promotional campaigns, and user onboarding programs.
• Manage product budgets, timelines, and stakeholder communications.
• Stay abreast of fintech trends, emerging technologies, and industry best practices to drive innovation.

Required Skills

• Strong understanding of digital banking platforms, mobile payments, and fintech ecosystems.
• Proven experience in product management, preferably within the banking or financial services sector.
• Excellent analytical skills with the ability to interpret data and translate insights into product enhancements.
• Effective communication and stakeholder management abilities.
• Knowledge of agile methodologies and project management tools.
• Familiarity with regulatory frameworks governing digital finance in Sierra Leone.
• Customer‑centric mindset with a passion for delivering exceptional user experiences.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. Advanced certifications such as Certified Scrum Product Owner (CSPO) or PMP are advantageous.

Experience

Minimum of five years of experience in digital product management, with at least two years focused on banking or financial services. Demonstrated success in launching digital products that achieved measurable growth.

Salary

The role offers a competitive salary range of SSP 1,800,000 to SSP 2,500,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.
• Employee assistance program.

Training

• Onboarding program covering Ecobank’s culture, systems, and compliance standards.
• Continuous learning opportunities through workshops, webinars, and certifications.
• Mentorship from senior digital leaders within the organization.

Working Environment

Ecobank provides a collaborative, inclusive, and technology‑driven workplace. Employees benefit from modern office facilities in Freetown, flexible working arrangements, and a culture that encourages innovation and continuous improvement. The bank’s commitment to diversity and inclusion ensures that all staff feel valued and empowered to contribute their best.

Application Process

Interested candidates should submit their application through the official Ecobank careers portal. Please visit https://sierraleonejobsearch.com/ for detailed instructions on how to apply, upload your resume, and provide a cover letter outlining your suitability for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Ecobank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.