Data Center Operations Manager Job Vacancy in Koidu, Sierra Leone – Technology

Job Description

Position: Data Center Operations Manager

Company: IBM

Location: Koidu, Sierra Leone

Experience: 5+ years managing data center facilities and teams

Education: Bachelor’s degree in Computer Science, IT or related field

Employment Type: Full-time

Industry: Technology

Department: Data Center Operations

Salary: SSP 2,500,000 – SSP 4,000,000 per month

Vacancies:1

Company Overview

IBM is a global leader in technology and consulting services, delivering innovative solutions that drive digital transformation across industries. With a strong commitment to sustainability and community development, IBM has established a regional hub in Sierra Leone to support local enterprises, government agencies, and educational institutions. The company’s presence in Sierra Leone reflects its dedication to building a resilient digital infrastructure, fostering talent, and creating high‑impact career opportunities for Sierra Leonean professionals. As part of IBM’s strategic expansion, the Koidu data center will serve as a critical node for cloud services, AI workloads, and secure data storage, supporting both domestic and regional needs. This role offers a unique chance to be at the forefront of technology advancement while contributing to the nation’s economic growth and digital inclusion.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day operations of IBM’s new Koidu data center, ensuring optimal performance, reliability, and security of all infrastructure components. This position is pivotal in maintaining service level agreements, managing a skilled technical team, and coordinating with cross‑functional stakeholders to align operational practices with IBM’s global standards. The role demands a blend of technical expertise, leadership acumen, and a proactive approach to problem solving. Candidates will play a central role in shaping the data center’s operational excellence, driving continuous improvement, and supporting IBM’s mission to deliver cutting‑edge technology solutions throughout Sierra Leone and the wider West African region.

https://sierraleonejobsearch.com

Key Responsibilities

• Oversee all aspects of data center operations, including power, cooling, networking, and security systems.
• Develop and enforce operational policies, procedures, and best practices in line with IBM’s global standards.
• Monitor performance metrics, conduct capacity planning, and implement scalability strategies to meet growing demand.
• Lead a team of engineers, technicians, and support staff, providing coaching, performance reviews, and professional development.
• Coordinate with IBM’s global service delivery teams to ensure seamless integration of services and rapid incident resolution.
• Manage vendor relationships, negotiate contracts, and ensure compliance with service level agreements.
• Implement robust disaster recovery and business continuity plans, conducting regular drills and audits.
• Maintain comprehensive documentation of infrastructure configurations, operational procedures, and incident reports.
• Drive sustainability initiatives by optimizing energy consumption and adopting green technologies.

Required Skills

• Deep knowledge of data center infrastructure, including servers, storage, networking, and environmental controls.
• Proficiency with monitoring tools, automation platforms, and ITIL frameworks.
• Strong leadership and team management abilities, with a focus on mentorship and talent development.
• Excellent problem‑solving skills and the ability to make data‑driven decisions under pressure.
• Effective communication skills for interacting with technical and non‑technical stakeholders.
• Experience managing budgets, procurement processes, and vendor contracts.
• Commitment to security best practices and regulatory compliance.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications such as Cisco CCNP, VMware VCP, or ITIL Expert are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five years of hands‑on experience in data center operations, with at least two years in a supervisory or managerial capacity. Experience working in a multinational technology environment and familiarity with cloud platforms (e.g., IBM Cloud, AWS, Azure) will strengthen your application.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 per month, commensurate with experience, qualifications, and performance. In addition to the base salary, IBM offers performance‑based bonuses, health insurance, and a comprehensive retirement plan.

Benefits

• Competitive health and dental coverage for employees and dependents.
• Retirement savings plan with company matching contributions.
• Annual performance bonus and incentive programs.
• Paid parental leave, annual leave, and sick leave.
• Employee assistance program and wellness initiatives.

Training

• Access to IBM’s global learning platform with thousands of courses and certifications.
• On‑the‑job technical training for emerging technologies such as AI, blockchain, and quantum computing.
• Leadership development programs to accelerate career growth.

Working Environment

The Koidu data center offers a modern, secure, and collaborative workspace equipped with state‑of‑the‑art facilities. Employees benefit from a culture that values innovation, diversity, and continuous learning. IBM promotes a flexible work environment, encouraging a healthy work‑life balance while maintaining high standards of operational excellence.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through IBM’s online career portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Koidu facility.

https://www.ethiopiajobssearch.com/

Equal Opportunity Statement

IBM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.