E-commerce Platform Manager Job Vacancy in Makeni, Sierra Leone – E-commerce

Manager
Makeni
July 28, 2026
Full Time
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Job Description

Position: E-commerce Platform Manager

Company: Jumia

Location: Makeni, Sierra Leone

Experience: 5 years

Education: Bachelor’s degree

Employment Type: Full-time

Industry: E-commerce

Department: E-commerce

Vacancies:1

Company Overview

Jumia is a leading e-commerce platform in Africa, providing a wide range of products and services to customers across the continent. With a strong presence in Sierra Leone, Jumia is committed to providing a seamless online shopping experience to its customers.

As a company, Jumia is dedicated to innovation, customer satisfaction, and community development. We believe in empowering local businesses and promoting economic growth in the regions we operate in.

Job Overview

We are seeking an experienced E-commerce Platform Manager to join our team in Makeni, Sierra Leone. The successful candidate will be responsible for managing our e-commerce platform, ensuring a smooth and efficient online shopping experience for our customers.

The ideal candidate will have a strong background in e-commerce, with experience in platform management, digital marketing, and customer service. They will be responsible for analyzing sales data, identifying trends, and implementing strategies to drive sales growth and customer engagement.

Visit our website for more information on this job vacancy

Key Responsibilities

  • Manage the e-commerce platform, ensuring a smooth and efficient online shopping experience for customers
  • Analyze sales data, identify trends, and implement strategies to drive sales growth and customer engagement
  • Develop and implement digital marketing campaigns to promote products and services
  • Collaborate with cross-functional teams to ensure seamless integration of platform operations
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner

Required Skills

  • 5 years of experience in e-commerce platform management
  • Strong background in digital marketing and customer service
  • Excellent analytical and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong communication and interpersonal skills

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Experience

5 years of experience in e-commerce platform management

Benefits

  • Competitive salary and benefits package
  • Opportunity to work with a leading e-commerce platform in Africa
  • Professional development and growth opportunities
  • Collaborative and dynamic work environment

Training

Comprehensive training program to ensure success in the role

Working Environment

Dynamic and fast-paced work environment with a team of professionals

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Application Process

Interested candidates should submit their application, including a cover letter and resume, to our website.

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Equal Opportunity Statement

Jumia is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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