Network Operations Manager Job Vacancy in Kailahun, Sierra Leone – Telecom

Manager
Kailahun
September 4, 2026
Full Time
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Job Description

Position: Network Operations Manager

Company: MTN Sierra Leone

Location: Kailahun, Sierra Leone

Experience: 5+ years in telecom network operations, including planning, optimization, and incident management

Education: Bachelor’s degree in Telecommunications, Electrical Engineering or related field

Employment Type: Full-time

Industry: Telecom

Department: Network Operations

Salary: SSP 2,500,000 – SSP 3,500,000 per month

Vacancies:1

Company Overview

MTN Sierra Leone is a leading telecommunications provider delivering mobile voice, data, and digital services to millions across the country. As part of the wider MTN Group, the company combines global expertise with local insight to drive connectivity, innovation, and economic growth. MTN’s commitment to corporate social responsibility, digital inclusion, and sustainable development makes it a top employer for professionals seeking impactful careers in Sierra Leone. The company’s robust network infrastructure, customer‑centric culture, and forward‑looking strategy create a dynamic environment for talent to thrive.

Job Overview

The Network Operations Manager will lead the planning, implementation, and maintenance of MTN’s radio access network (RAN) and core transport systems in the Eastern Province, with a focus on Kailahun. This role is pivotal in ensuring high‑quality service delivery, network reliability, and continuous performance improvement. The successful candidate will collaborate with cross‑functional teams, manage vendor relationships, and drive projects that align with MTN’s strategic objectives. For more information about MTN’s career pathways, visit https://sierraleonejobsearch.com/. This position offers a unique opportunity to shape the future of telecommunications in Sierra Leone while contributing to national development goals.

Key Responsibilities

  • Oversee day‑to‑day network operations, monitoring performance metrics and ensuring compliance with service level agreements.
  • Lead network optimization initiatives to improve coverage, capacity, and quality of experience for customers.
  • Develop and execute preventive maintenance schedules for radio and transport equipment.
  • Coordinate with engineering, procurement, and vendor teams to plan and implement network upgrades and expansions.
  • Manage incident response, root‑cause analysis, and corrective actions for network outages.
  • Prepare regular performance reports and present insights to senior management.
  • Ensure adherence to health, safety, and environmental standards in all network activities.
  • Mentor and develop junior engineers and technicians within the network operations team.

Required Skills

  • Strong knowledge of LTE, 5G, and core transport technologies.
  • Proficiency with network monitoring tools (e.g., NetAct, OSS, NMS).
  • Excellent analytical and problem‑solving abilities.
  • Effective project management and stakeholder communication skills.
  • Leadership experience with the ability to motivate multidisciplinary teams.
  • Familiarity with regulatory requirements for telecom operations in Sierra Leone.

Education

A Bachelor’s degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, or a closely related discipline is required. Professional certifications such as Cisco CCNP, Nokia NRS, or equivalent are advantageous.

Experience

Minimum of five years of progressive experience in telecom network operations, with at least two years in a supervisory or managerial capacity. Experience managing large‑scale network projects in emerging markets is highly valued.

Salary

The role offers a competitive monthly salary ranging from SSP 2,500,000 to SSP 3,500,000, commensurate with experience and qualifications. Performance‑based bonuses and allowances are also part of the total compensation package.

Benefits

  • Comprehensive health insurance for employee and dependents.
  • Retirement savings plan with employer contributions.
  • Annual leave and paid public holidays in line with Sierra Leone labor law.
  • Professional development allowance and tuition reimbursement.
  • Employee assistance program and wellness initiatives.

Training

  • On‑boarding program covering MTN’s network architecture, policies, and safety procedures.
  • Continuous technical training on emerging telecom standards (e.g., 5G, IoT).
  • Leadership and management workshops to enhance supervisory skills.
  • Access to MTN Group’s global learning platform for certifications and e‑learning.

Working Environment

The position is based in Kailahun with a hybrid work model that combines office‑based planning activities and field visits to network sites. MTN provides a modern office equipped with the latest collaboration tools, and the role involves occasional travel across the Eastern Province for site inspections and project supervision.

Application Process

Interested candidates should submit their updated CV through the MTN Careers portal linked on the job posting page. Applications will be screened by the Talent Acquisition team, followed by a technical interview and a final managerial interview. Shortlisted applicants will be notified via the portal within two weeks of submission.

Equal Opportunity Statement

MTN Sierra Leone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to succeed regardless of gender, ethnicity, disability, or any other protected characteristic. Join us to build a connected future for Sierra Leone.

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