Retail Operations Manager Job Vacancy in Freetown, Sierra Leone – Retail Management

July 27, 2026
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Job Description

Position: Retail Operations Manager

Company: Shoprite Holdings Ltd

Location: Freetown, Sierra Leone

Experience: 5 years

Education: Bachelor’s degree

Employment Type: Full-time

Industry: Retail Management

Department: Operations

Vacancies: 1

Company Overview

Shoprite Holdings Ltd is a leading retail company in Africa, with operations in 14 countries across the continent. We are committed to providing our customers with a wide range of products and services, and to creating a positive shopping experience for all our customers.

Our company values include a commitment to excellence, a passion for innovation, and a focus on customer satisfaction. We believe in creating a positive and inclusive work environment, where all our employees can thrive and grow.

We are proud to be a part of the Sierra Leone community, and we are committed to making a positive impact on the lives of our customers and employees.

Job Overview

We are seeking a highly motivated and experienced Retail Operations Manager to join our team in Freetown, Sierra Leone. The successful candidate will be responsible for managing the day-to-day operations of our retail stores, and for ensuring that our customers receive the highest level of service and satisfaction.

The Retail Operations Manager will be responsible for leading a team of store managers and employees, and for ensuring that all store operations are carried out in accordance with company policies and procedures.

The successful candidate will have a strong background in retail management, and will be able to demonstrate a proven track record of success in managing retail operations.

Visit our website for more information about our company and our job opportunities.

Key Responsibilities

  • Manage the day-to-day operations of our retail stores
  • Lead a team of store managers and employees
  • Ensure that all store operations are carried out in accordance with company policies and procedures
  • Develop and implement strategies to improve customer satisfaction and sales
  • Manage inventory levels and ensure that all products are properly displayed and merchandised

Required Skills

  • Strong background in retail management
  • Proven track record of success in managing retail operations
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and to prioritize tasks effectively
  • Strong analytical and problem-solving skills

Education

Bachelor’s degree in Business Administration or a related field

Experience

5 years of experience in retail management

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Positive and inclusive work environment
  • Recognition and reward for outstanding performance

Training

We offer comprehensive training and development programs to all our employees, to help them to develop their skills and to advance in their careers.

Working Environment

We are committed to creating a positive and inclusive work environment, where all our employees can thrive and grow.

Application Process

To apply for this position, please submit your application, including your resume and a cover letter, to our website.

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Equal Opportunity Statement

We are an equal opportunity employer, and we welcome applications from all qualified candidates.

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