Job Description
Position: International Freight Coordinator
Company: DHL Global Forwarding
Location: Kono, Sierra Leone
Experience: 3-5 years in freight coordination or logistics management
Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field
Employment Type: Full-time
Industry: Logistics
Department: International Freight Operations
Salary: SSP 1,200,000 – SSP 1,800,000 per month
Vacancies:1
Company Overview
DHL Global Forwarding is a leading international logistics provider with a strong presence in Sierra Leone. As part of the DHL Group, we deliver end‑to‑end supply chain solutions, leveraging a global network that spans over 220 countries and territories. Our commitment to innovation, sustainability, and customer‑centric service makes us a preferred partner for businesses seeking reliable freight solutions. Operating in Sierra Leone for over a decade, DHL has contributed significantly to the country’s trade facilitation, supporting local enterprises and multinational corporations alike. Join us to be part of a dynamic team that drives economic growth and connects Sierra Leonean businesses to global markets.
Job Overview
The International Freight Coordinator will manage the seamless movement of goods across borders, ensuring compliance with international trade regulations and optimizing transit times. This role is pivotal in supporting DHL’s mission to provide world‑class logistics services in Sierra Leone. You will collaborate with internal teams, external carriers, customs authorities, and customers to coordinate shipments, resolve issues, and enhance operational efficiency. The position offers a unique opportunity to develop expertise in global supply chain management while contributing to the economic development of Sierra Leone.
For more information about our company and career opportunities, visit our website at https://sierraleonejobsearch.com/.
Key Responsibilities
- Plan, schedule, and monitor international shipments, ensuring timely delivery and cost‑effectiveness.
- Prepare and verify all required documentation, including commercial invoices, packing lists, bills of lading, and customs declarations.
- Coordinate with customs brokers and regulatory agencies to ensure compliance with import/export regulations.
- Communicate proactively with clients, providing shipment status updates and addressing any concerns.
- Resolve freight discrepancies, delays, and claims by liaising with carriers, agents, and internal stakeholders.
- Analyze freight data to identify opportunities for process improvement and cost reduction.
- Maintain accurate records in DHL’s transportation management system (TMS) and ensure data integrity.
- Support the development of standard operating procedures (SOPs) for international freight operations.
Required Skills
- Strong knowledge of international shipping regulations, Incoterms, and customs procedures.
- Excellent communication and negotiation skills with carriers, agents, and customers.
- Proficiency in logistics software, preferably DHL’s TMS or similar platforms.
- Analytical mindset with the ability to interpret freight data and generate actionable insights.
- Attention to detail and strong organizational abilities to manage multiple shipments simultaneously.
- Problem‑solving skills to address operational challenges quickly and effectively.
- Fluency in English; knowledge of French or local languages is an advantage.
Education
A bachelor’s degree in Supply Chain Management, Business Administration, International Trade, or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Trade Professional (CITP) designation are advantageous but not mandatory.
Experience
Applicants should have 3‑5 years of hands‑on experience in freight coordination, international logistics, or a similar role within a global logistics provider. Experience working with customs authorities in West Africa and familiarity with the Sierra Leonean trade environment will be highly valued.
Salary
The compensation package ranges from SSP 1,200,000 to SSP 1,800,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual bonuses are also part of the remuneration structure.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with employer contributions.
- Paid annual leave and statutory holidays.
- Professional development budget for certifications and training.
- Employee assistance program and wellness initiatives.
Training
- On‑boarding program covering DHL’s global logistics standards and local operational procedures.
- Continuous learning opportunities through DHL’s internal e‑learning platform.
- Access to industry conferences and seminars to stay updated on logistics trends.
Working Environment
DHL Global Forwarding offers a collaborative, multicultural workplace that values diversity and inclusion. Our Kono office provides a modern, safe, and technology‑enabled environment where employees can thrive. You will work alongside seasoned logistics professionals, gaining exposure to international trade flows and cutting‑edge supply chain solutions.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.
Equal Opportunity Statement
DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. We encourage qualified individuals from all backgrounds to apply for this position.