International Freight Forwarding Coordinator Job Vacancy in Kono, Sierra Leone – Logistics

Job Description

Position: International Freight Forwarding Coordinator

Company: DHL Global Forwarding

Location: Kono, Sierra Leone

Experience: 3-5 years

Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field

Employment Type: Full-time

Industry: Logistics

Department: International Freight Operations

Salary: SSP 1,200,000 – 1,800,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding is a world‑leading provider of air, ocean and road freight services, operating in more than 220 countries and territories. With a strong commitment to sustainable logistics, DHL has established a robust network across West Africa, including a strategic hub in Sierra Leone. The company prides itself on innovative supply‑chain solutions, cutting‑edge technology platforms, and a culture that values diversity, safety, and continuous improvement. As part of DHL’s expansion in the region, the Kono office plays a pivotal role in connecting local exporters and importers to global markets, creating a vital link for Sierra Leone Jobs and supporting the nation’s economic growth.

Job Overview

The International Freight Forwarding Coordinator will manage end‑to‑end freight operations for customers in Sierra Leone and beyond. This role involves coordinating shipments, preparing documentation, liaising with carriers, and ensuring compliance with international trade regulations. The coordinator will act as the primary point of contact for clients, providing proactive solutions and maintaining high service standards. For more information about DHL’s presence in Sierra Leone, visit DHL Sierra Leone Careers. This position offers a unique opportunity to contribute to the logistics sector while advancing your career in a dynamic, multinational environment.

Key Responsibilities

• Coordinate air, sea and road freight shipments from origin to destination, ensuring timely delivery.
• Prepare and verify all export/import documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations.
• Communicate with carriers, customs brokers, and internal teams to resolve issues and optimize routing.
• Monitor shipment status, provide real‑time updates to clients, and manage exceptions proactively.
• Ensure compliance with international trade laws, sanctions, and DHL’s internal policies.
• Maintain accurate records in DHL’s transportation management system and generate performance reports.
• Identify opportunities for cost savings and service improvements, contributing to continuous improvement initiatives.
• Support the development of client relationships by delivering exceptional customer service and addressing inquiries promptly.

Required Skills

• Strong knowledge of international freight forwarding processes and customs regulations.
• Excellent communication and negotiation skills, both written and verbal.
• Proficiency in logistics software (e.g., DHL’s TMS, SAP, or similar platforms).
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Attention to detail and strong organizational abilities.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English; knowledge of local languages such as Krio is an advantage.

Education

A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, International Trade or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Freight Forwarder (CIF) designation are considered a plus.

Experience

Applicants should have 3‑5 years of hands‑on experience in freight forwarding, customs brokerage, or a similar logistics role. Experience working in West Africa or with African trade lanes is highly desirable.

Salary

The position offers a competitive salary range of SSP 1,200,000 to SSP 1,800,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career progression within DHL’s global network.

Training

• On‑boarding program covering DHL’s systems, compliance standards, and safety protocols.
• Continuous professional development through workshops, e‑learning modules, and industry certifications.
• Mentorship from senior logistics managers to accelerate skill acquisition.

Working Environment

The Kono office provides a modern, collaborative workspace equipped with the latest technology tools. Employees benefit from a supportive team culture that encourages knowledge sharing, innovation, and work‑life balance. DHL’s commitment to safety ensures a secure environment for all staff.

Application Process

Interested candidates should submit their application through the DHL Careers portal. The process includes an online questionnaire, submission of a detailed CV, and a virtual interview with the hiring panel. Shortlisted applicants will be invited for a final assessment and a discussion of potential start dates.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, sexual orientation or any other protected characteristic. Our hiring practices support the goal of fostering a workforce that reflects the communities we serve, contributing to sustainable development and career opportunities in Sierra Leone.