E-commerce Operations Manager Job Vacancy in Freetown, Sierra Leone – E-commerce

Manager
Freetown
July 26, 2026
Full Time
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Job Description

Position: E-commerce Operations Manager

Company: Jumia

Location: Freetown, Sierra Leone

Experience: 5 years

Education: Bachelor’s degree

Employment Type: Full-time

Industry: E-commerce

Department: Operations

Vacancies: 1

Company Overview

Jumia is a leading e-commerce platform in Africa, providing a wide range of products and services to customers across the continent. With a strong presence in Sierra Leone, Jumia is committed to providing innovative solutions to meet the evolving needs of its customers.

At Jumia, we believe in empowering our customers to shop with ease and convenience. Our platform offers a wide range of products, from electronics to fashion, and our dedicated team works tirelessly to ensure that our customers receive the best possible service.

We are seeking an experienced E-commerce Operations Manager to join our team in Freetown, Sierra Leone. The successful candidate will be responsible for managing the day-to-day operations of our e-commerce platform, ensuring that our customers receive the best possible service and that our business continues to grow and thrive.

Job Overview

Sierra Leone Job Search is proud to partner with Jumia to bring you this exciting opportunity. As an E-commerce Operations Manager, you will be responsible for managing the day-to-day operations of our e-commerce platform, including order fulfillment, inventory management, and customer service.

You will work closely with our team to ensure that our customers receive the best possible service and that our business continues to grow and thrive. This is a fantastic opportunity for an experienced operations manager to join a leading e-commerce platform and make a real difference to our business.

Key Responsibilities

  • Manage the day-to-day operations of our e-commerce platform, including order fulfillment, inventory management, and customer service.
  • Work closely with our team to ensure that our customers receive the best possible service and that our business continues to grow and thrive.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Analyze data to identify trends and opportunities for growth.
  • Collaborate with cross-functional teams to achieve business objectives.

Required Skills

  • 5 years of experience in e-commerce operations management.
  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Education

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Experience

5 years of experience in e-commerce operations management.

Benefits

  • Competitive salary and benefits package.
  • Opportunity to work with a leading e-commerce platform in Africa.
  • Professional development and growth opportunities.
  • Collaborative and dynamic work environment.

Training

On-the-job training and professional development opportunities.

Working Environment

Fast-paced and dynamic work environment.

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Application Process

To apply for this exciting opportunity, please submit your application, including your resume and cover letter, to our website.

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Equal Opportunity Statement

Jumia is an equal opportunity employer and welcomes applications from qualified candidates of all backgrounds.

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